Customer Care
Everything you need for help with your order, all in one place. Choose a topic below and we'll point you in the right direction.
FAQsAnswers to common questions on leather, sizing, shipping, and custom orders.Contact UsGet in touch with our team for help with products, orders, or anything else.Track Your OrderCheck the latest status and follow your order from our workshop to your door.Returns & ExchangesOur policy on made-to-order items, faulty goods, and how to report an issue.Shipping & DeliveryFree worldwide shipping, crafting times, tracking, and customs info.Custom OrdersWant a specific character or design? Tell us what you have in mind.
Can't find what you need? Head to our Contact page and our team will help you directly.